Index Intake Coordinator – Utilization Review at EK Health
Under the direction of the UR Administrative Supervisor, an Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.
Concurrently, this position also requires the ability to transition between indexing and intake. The intake coordinator role performs end to end processing of Utilization Review referrals, which is the process between indexing to the assignment of the HCP. They will also assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.
Work Specifics: Non-Exempt, Monday-Friday, 10 am – 7 pm PST – In Office or Remote
This position pays $16-17 per hour based on experience, education and location.
We offer an excellent benefit package including:
- Medical, Dental and Vision Insurance
- 401K
- Paid Time Off
- Paid holidays
Responsibilities may include, but are not limited to:
- Scanning, Uploading, and labeling of case documents into the appropriate case files
- Separating and sorting of hard copy/soft copy medical files and documents
- Processing referrals with dedicated deadlines and sending reviews to our HCPs
- Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
- Heavy data entry
- Promptly answer all incoming calls and assist callers with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
- Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
- Responds to routine inquiries or complaints from customers and the public; refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff
- Process Utilization Review referral forms received by EK Health Services
- In-take / Data Entry of UR referrals into EK Health Services software and case assignment
- Scanning, Uploading, and labeling of case documents into the appropriate case files.
- Collection of medical files and documents to be scanned, indexed, and uploaded to web base Utilization Review case management application. (Must be able to lift to 25 lbs.)
- Other duties as assigned
Requirements
- High School Graduate or G.E.D. equivalent
- Professional demeanor with Excellent Written and Oral Communication Skills
- Strong Organization Skills
- Must be computer literate with a high comfort level with computer programs/ functions, including MS Word, MS Excel, Email, and Internet
- Basic medical terminology
- Basic clerical and administrative skills
- Must be Accurate and Efficient
- Must be Punctual and Dependable
- Able to maintain focus and positive attitude in a fast-paced environment
- Ability to work with minimal supervision
- Ability to meet deadlines in a high pressure, time sensitive environment
- Ability to work in an open, high traffic office environment (not easily distracted), unless remote
- Sit (approx. 75-100% of the time), stand (approx. 0-25% of the time), type (approx. 75-100% of the time) and do the job with or without reasonable accommodation
- Ability to type accurately at a minimum of fifty words per minute
- Ability to Multi-task
- Ability to understand and carry out written and oral instructions
- Other duties as assigned
- Must be able to lift up to 25 lbs
Physical Requirements:
Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
*Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better. *
Case Management Index Intake Coordinator at EK Health
Reporting directly to the CM Operations Team Lead, the CM Index/Intake Coordinator is responsible for the scanning, uploading, and labeling of documents to the appropriate case files. The CM Index/Intake Coordinator is also responsible for the CM mail operations. The CM Index/Intake Coordinator represents the case management department professionally by phone and email with adjusters and other client representatives. The CM Index/Intake Coordinator also performs the Case Management intake process. The CM Index/Intake Coordinator will perform indexing functions approximately 70% of the time and intake functions approximately 30% of the time. This is subject to change based on business needs.
Work Specifics: Standard, eight (8) hour workday, Monday-Friday, 9am – 6pm MT or CST – remote work location
Pay and Benefits:
- Starts at $16-17 per hour based on experience, education, and location.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K
- Paid Time Off
- Paid holidays
- Monthly internet stipend
Responsibilities may include, but are not limited to:
- Scanning, uploading and indexing documents to the appropriate case files
- Collection of medical files and documents to be scanned, uploaded, and indexed
- Separation and sorting of soft copy medical files and documents
- Process incoming and outgoing mail for the Case Management department
- Professional interaction with case managers, adjusters, attorneys, and other medical professionals
- Request and encourage additional case management referrals to increase business
- Gather all necessary case referral information for case assignment including claim information and medical records
- Accurately process CM referrals within CM Ahshay and assign to appropriate case managers and/or other professionals depending on the service type requested
- Maintain the CM Ahshay database, which involves verifying and updating information for service providers, adjusters, and attorneys
- Assist the CMs and other professionals with CM Ahshay, Zimbra, and Zoom as needed
- Heavy data entry
- Other duties as assigned
Requirements
- High School Graduate or G.E.D. equivalent required
- Medical terminology strongly preferred
- Previous customer service experience in fast paced environment preferred
- Professional demeanor with excellent written and oral communication skills
- Comfort in asking for referrals from clients (previous sales experience helpful)
- Strong organization skills
- Ten key proficient
- Must be computer literate with a high comfort level with computers and computer programs (i.e. MS Word, MS Excel, Email and Internet)
- High comfort level with office equipment: fax machines, copy machines and scanners.
- Basic medical terminology
- Basic clerical and administrative skills
- Must be accurate and efficient
- Must be punctual and dependable
- Able to maintain focus and positive attitude in a fast paced environment
- Ability to work with minimal supervision
- Ability to meet deadlines in a high pressure, time sensitive environment
- Ability to work in an open, high traffic office environment (not easily distracted)
- Must be able to lift up to 25 lbs
Physical Requirements:
Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
*Requires DSL, fiber or cable internet connection from home 100 mbps preferred or better. *
Accounting Associate at Chess.com
You are a highly analytical individual with strong attention to detail and a passion for numbers. You are highly organized and able to manage multiple tasks simultaneously while maintaining a high level of accuracy. You possess strong communication skills, as they will often be required to collaborate with Team Members across the entire organization and worldwide. You are proactive, with a strong work ethic and sound decision-making. You are mindful of our culture and mission. You are humble with a sense of humor and don’t take yourself too seriously. You have been working in or dreamed of working in the gaming industry and are ready to turn your talents toward chess!
What You’ll Do
- Audit and process vendor invoices for payment
- Prepare and enter journal entries
- Collect, interpret, and review financial data
- Produce financial reports for management and stakeholders
- Assist with the development and tracking of departmental budgets
- Identify and establish strategies to improve processes and reduce financial risk
Preferred Skills
- Degree in Accounting or Finance
- 2-3 years experience preferred
- Graduate program (MBA) or certification (CPA) a plus
- Excellent knowledge of Excel, Google Sheets, and QuickBooks
- Strong understanding of accrual-based accounting
- Detail-oriented while highly responsive to changing priorities
- Strong organizational and analytical skills
- Sense of ownership and responsibility
- Strong collaboration and communication skills working in a fully distributed team
- Chess player
- Lifelong learner
About the Opportunity
- This is a full-time position
- We are 100% remote (always have been, always will be!)
- Candidates who can legally work in the US or Canada