Working Solutions seeks friendly and attentive independent contractors to assist customers with questions about their online orders for a large family-owned department store. This seasonal opportunity is a great program to get you started with Working Solutions! Contractors on this program will take calls from the client's customers to place orders over the phone and answer questions that come up during the order placement process. Outbound follow-up calls will be placed to customers regarding outstanding questions and issues. In addition to the shop-by-phone line, contractors will be prepped on the questions line which includes canceling orders, product information support, and problem-solving escalated situations with accuracy and efficiency.
Why Become a Working Solutions PRO?
- Work from Home: Ditch the commute and enjoy the comfort of home.
- Flexible Hours: Set your own schedule and work when it's convenient for you.
- Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
- Supportive Environment: We’re here to help every step of the way
Earnings Potential
- Earn $0.28/customer interaction minute
- Contractors are guaranteed a minimum of 45 minutes for each hour if available for the full 60 minutes.
Skills Needed
- Ability to provide excellent, patient customer service.
- Online shopping and order placement experience.
- Excellent verbal and written communication skills.
- Tech-savvy and avid computer user.
- Friendly tone and professional demeanor.
Schedule
- Flexible schedule opportunities –Â you create your own schedule!
- Schedule available hours Monday-Saturday, 8:00 a.m. to 7:00 p.m., and Sunday, 9:00 a.m. to 6:00 p.m. CT.
Work Environment Requirements
- Quiet, uninterrupted space during all working hours.
Technology Requirements
- Personal computer (no tablet)
- Broadband internet connection, recommended at least 10 MBPS
- Wired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
- Windows 11 operating system
- Windows Security/Microsoft Defender Antivirus (included in Windows 11 and free to use), running and up to date
- Wired USB headset with microphone.
- A smart phone and be willing to accept texts related to program work.
- Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility. Â
Important Information
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington state. Contractors must also successfully pass a criminal background check.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.
Date Posted:
2025-08-08
Valid Through:
2025-09-03
Language Requirement:
English
Working Solutions
Telecommute
United States
Call Center Customer Service; Tech Support