Working Solutions seeks caring and friendly independent contractors to support a client focused on bringing in-home concierge level medical care and social support to Medicare patients. Working Solutions' contractors will place outbound calls to eligible individuals with the goal of acquiring new patients for the client. Contractors will use their knowledge of Medicare and insurance coverage to explain the value of the client's offerings and answer questions to encourage patients to book in-home medical appointments to initiate coverage. Each customer lead should be handled with care and empathy, and contractors should expect extended call times in order to explain services and benefits and to finalize medical appointments.
Why join the WooHoo! Crew ? There are many perks to contracting with us:
- Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home.
- Work when it's convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.
- Gain experience in different industries: Expand your skillset and broaden your horizons while providing exceptional customer service.
- Supportive environment: We’re there to help so you can focus your efforts on bringing top-notch service to the customers we serve.
You must live in and work from the United States (except CA, NY, PA, WA), and must successfully complete a background check to represent this client.
Earnings Potential
- Earn up to $14-$14.50 per hour, plus available incentives.
Schedule
- Flexible schedule opportunities – you create your own schedule!
- Schedule available hours Monday-Friday, 7:00 a.m. to 7:00 p.m. CT.
Skills Needed
- Comfort in consultative sales, outbound calling, and empathetic customer care, with conversion/booking goals
- Ability to build rapport and provide exceptional customer service to senior callers and customers
- Excellent communication skills and ability to tailor communication style based on customer need, including:
- Listening
- Patience
- Speaking slower, when needed
- Two-way conversation
- Voice inflection
- Friendly tone
- Self-motivated and competitive
- Experience or familiarity with Medicare Advantage and similar insurance coverage
Work Environment Requirements:
- Quiet, uninterrupted space
- Organized desk area
- Professional appearance (if on camera)
Technology Requirements
- Personal computer (no tablet)
- Broadband internet connection, recommended at least 10 MBPS
- Wired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
- Windows 10 or Windows 11 operating system
- Windows Security/Microsoft Defender Antivirus (included in Windows 10 and 11 and free to use), running and up to date
- Wired USB headset with microphone
- Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
Important Information
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.