Make anywhere from $21-$68/hour working from home at Verizon!
Verizon has 390 work from home jobs available right now!
Some of them don't require experience, like their Customer Support Position
Here are the details:
Service Representative at Verizon
What you’ll be doing…
With your superior customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. When they have questions or issues, you’ll be there.
Your responsibilities will include, but are not limited to:
- Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service.
- Identifying customer needs and proactively offering our products and services.
- Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.
- Responding to requests from customers about Verizon products and services.
- Verifying service order accuracy and completeness and making corrections/changes, as needed.
- Negotiating the collection of overdue bills.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
What we’re looking for…
You’ll have a passion for customer service excellence with amazing communication skills and a positive, professional attitude. You’ll thrive in a fast-paced work environment, and enjoy helping our customers connect to the digital world.
Even better if you have one or more of the following:
- A related Associate Degree or 2+ years of relevant experience.
- Customer Service call center experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Test(s) Required
SACS HTML Results
Where you’ll be working
In this remote role, you'll work from home with occasional in-person trainings and meetings.
Scheduled Weekly Hours
37.5