If you want to make $1000/week removing spam with this, non-phone, worldwide work-from-home job, check this out:
It's the Customer Advocate job at Scanned Inc.
Scanned Inc. builds technology devices and software that make it easy to simplify your life. They offer products in document scanning & organization, barcode scanning, barcode graphic generation, and asset organization.
Here are the details:
Customer Advocate at Scanned Inc.
What you'll do:
Helping customers solve problems with kindness and compassion and empowering them to resolve issues independently.
Responding to customers where they contact us: primarily via email, but occasionally, you’ll interact with customers via phone, chat, or social media.
Troubleshooting and diagnosing technical issues and escalating complex cases to senior staff when appropriate.
Developing and maintaining product knowledge: you’ll be trained on our products' ins and outs, and you’ll stay informed on trending issues and product updates.
Assisting with writing and maintaining customer-facing help pages, internal documentation, and standard responses to our most common questions.
Monitoring and responding to product reviews on Amazon and our other selling platforms
Qualifications:
At least one year of experience in customer support or a related field
Excellent written and verbal communication skills – much of the day is spent communicating in written form with both customers and team members.
Strong interpersonal skills, compassion, enthusiasm, and diligence.
BONUS: Experience in at least one of these industries or specialties – consumer electronics, consumer goods, B2C software, B2B software, product design, engineering.
BONUS: Experience working with customers via ticketing software
Benefits:
Salaried Position: This is a full-time salaried position offered at 45,000-50,000 USD per year.
Medical & Vision Insurance: 100% paid health insurance (BCBS) and 100% paid vision (Community Eye Care) — as of right now, these are offered to U.S. candidates only.
Included On-demand Telehealth Doctor Visits: Our health insurance plans make available on-demand virtual visits with board-certified doctors. See a doctor, therapist, or psychiatrist via your phone, computer, or mobile app — anytime, anywhere (24/7/365).
Flexible Spending Accounts (FSA & DCFSA): Full Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA) offered for setting aside a portion of your earnings (pre-tax) to pay for qualified medical and/or dependent care expenses. (As of right now, FSAs are U.S. only)
Parental Leave: To give parents additional flexibility, time to bond with their new child, and adjust to their new family situation, Scanned Inc. will provide up to 12 weeks of fully paid Parental Leave to eligible employees — regardless of gender or sexual identity — who are becoming a parent through childbirth, surrogacy, or adoption of a minor. Parental Leave can be taken consecutively or over the course of a 12-month timeframe.
Open Vacation Policy: Scanned Inc. has an open vacation and time off policy, with no set number of days per year. Take the time you'd like and need.
All the Hardware and Tools You Need to be Successful: Company-owned Macs, software, and other necessary equipment to successfully perform your responsibilities will be made available to you.
No Corporate BS: Work with real people who believe in doing great work that delights our customers.
Work Anywhere: Live and work from wherever you'd like. Our team is scattered throughout the world. Scanned Inc. is “remote-first.”
Furnish Your Home Office: Up to $500 to furnish your home office.
Mandatory Birthday Leave: Take time off on your birthday and the birthdays of other people living in your household.
Sabbatical Leave: Take a consecutive month off, fully paid, after every 4 years with Scanned Inc.
Fuel your Curiosity: Scanned Inc. will reimburse up to $420 per calendar year for your continued learning and development. This can be related to any topic you'd like to learn about — whether it's related to work or not. This includes online courses, in-person classes, live training, and/or digital news subscription such as The Economist, Wall Street Journal, or New York Times.
Shelf-Awareness: Each year, we'll pay up to $250 for you to read books, the way you like. That can be an Audible subscription, Kindle Unlimited subscription, physical books, or any e-reading equipment, like a Kindle Paperwhite, etc.
Tinker Projects: Monthly engineering and design projects to further your knowledge of how science and math principles tie into everyday objects' design and function.
Online Fitness Membership: Stay moving with an online fitness membership program — like Apple Fitness+, Peloton Digital Membership, DailyBurn, etc. Reimbursement up to $180 per calendar year.
Meditation & Mindfulness Practice: Take advantage of an online meditation app — like Headspace or Calm — or different mindfulness practice (up to $70 per year).
Breathe Easy: The air you breathe in your home affects your health, productivity, and overall quality of life. We offer every new employee an air purifier to improve their indoor air quality.
