What you'll do:
Qualifications:
- You’re a problem-solver – When something goes wrong on your computer, you pull out your Google-fu and search and troubleshoot relentlessly until you fix the problem.
- You’re a fantastic communicator – You have an excellent command of written and spoken English, and you are good at explaining complex concepts in an easy-to-understand way.
- You’re tech-savvy – You know how the Internet works, and you have a basic understanding of HTML and CSS. You've got technical chops and love digging into issues you don't understand.
- You’re open to learning – You might not have had a job in tech before, but you’re eager and open to learning. You’re not afraid of new technology and you embrace things you don’t know.
- You’re detail-oriented – Whenever your Google-fu fails you and you need to describe a technical issue to someone, they get the full scoop from you: like a detective, you’ve observed and written down everything that might be related to the problem.
- You’re enthusiastic and independent – You’re enthusiastic about solving problems and helping others, and you can do your work and be on top of things with little supervision.
Nice-to-haves:
- Experience with Shopify, Shopify apps or Ecommerce.
- Experience using cloud-based software like Slack, Zendesk, Crisp, Help Scout, etc.
- Basic HTML/CSS and technical knowledge.
Benefits/Compensation:
The estimated compensation for this is around $51,658/year, according to Glassdoor.
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