If you want a work-from-home job that lets you apply without experience and not have to make phone calls, check this out:

It's a Tier 2 Customer Support position at Rivo.

Rivo is a fast-growing software company with a mission to empower entrepreneurs to build awesome Shopify businesses.

Here are the job details:

What you'll do:

  • Provide email support to Shopify merchants who are having technical issues with our apps.
  • Assist our Tier 1 team in real-time chats wherever a technical issue arises.
  • Troubleshoot technical issues in our apps to find out whether the issue is a bug.
  • Escalate bugs and improvements to our development team.
  • Relay and advocate for merchant feedback received to help inform product decisions.

Qualifications:

  • You’re a problem-solver – When something goes wrong on your computer, you pull out your Google-fu and search and troubleshoot relentlessly until you fix the problem.
  • You’re a fantastic communicator – You have an excellent command of written and spoken English, and you are good at explaining complex concepts in an easy-to-understand way.
  • You’re tech-savvy – You know how the Internet works, and you have a basic understanding of HTML and CSS. You've got technical chops and love digging into issues you don't understand.
  • You’re open to learning – You might not have had a job in tech before, but you’re eager and open to learning. You’re not afraid of new technology and you embrace things you don’t know.
  • You’re detail-oriented – Whenever your Google-fu fails you and you need to describe a technical issue to someone, they get the full scoop from you: like a detective, you’ve observed and written down everything that might be related to the problem.
  • You’re enthusiastic and independent – You’re enthusiastic about solving problems and helping others, and you can do your work and be on top of things with little supervision.

Nice-to-haves:

  • Experience with Shopify, Shopify apps or Ecommerce.
  • Experience using cloud-based software like Slack, Zendesk, Crisp, Help Scout, etc.
  • Basic HTML/CSS and technical knowledge.

Benefits/Compensation:

The estimated compensation for this is around $51,658/year, according to Glassdoor.

Also, check out:

New Work-From-Home Jobs Available Right Now

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Justin Bryant
I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

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