Praytell is a creative communications agency powered by teams with strategic minds and spirited hearts. We craft timely, integrated campaigns that make headlines across social, earned, digital, and beyond. After a decade of delivering award-winning work, we know one thing for certain – we’re just getting started!
As a Community Manager, you will be:
- Cultivating communities across a wide variety of social media channels (LinkedIn, Instagram, Facebook, X, TikTok, etc.) for brands on a daily basis by accurately posting and/or scheduling content, reactively and proactively engaging with audiences
- Conducting daily social listening to monitor for relevant industry/brand conversations and potential trendjacking opportunities
- Consistently reporting back on community management trends to help inform brand recommendations and content
- Partnering with the day to day account, project management and creative teams to ensure community management activities are fully aligned with and support related brand programs and priorities
- Collaborating with brand customer service team as needed
- Assisting the copywriting team with content development
- Assisting the strategy and account teams with reporting and analytics
- Participating in brainstorms and big idea development, client calls and team meetings
- Staying up-to-date on the latest platform and industry news, trends and best practices in the social media space to regularly share out with teams and clients
Requirements
Experience you have:
- 1-2 years of community management experience under your belt (bonus points if it’s at an agency); sports interest and wellness/fitness experience is preferred
- Deep understanding of the top social media channels and the latest functionality/features; knowledge of the influencer and creator space is ideal.
- Proficiency in one or more content management tools such as Sprinklr, Hootsuite or Khoros and analytic platforms in the past
- An understanding of good customer service and how to relay it online while remaining professional in tone and on-brand
Equally important, you are:
- Ambitious & entrepreneurial
- Flexible & adaptable
- Meticulous & organized
- Creative thinker & problem solver
- Inquisitive & eager to learn
- Collaborative & team-oriented
- Honest & ethical
- Committed to diversity, equity, inclusion & belonging
Benefits
- Salary Range: $55,000 – $65,000 (Compensation may vary based on factors such as experience, expertise, skills, and abilities.)
- Comprehensive health insurance with very low premium options
- Employee stock ownership plan, earning shares in Project Worldwide, our parent company, for every year of service
- Traditional and Roth 401(k) options with annual employer contributions based on company performance
- Flexible time off, including over a dozen company holidays and mental health days
- Remote work within the US (with offices and physical hubs that you can access in LA, SF, Austin, Chicago, and NYC)
- Employee assistance program offering mental health resources, family and relationship support, career resources, legal and financial services, discounts, and more
- Paid parental leave and fertility support programs
- Training and team-building programs and activities
- Camp Praytell, our annual company offsite (eligibility based on employee start date)
- Access to our wonderful employee resource groups
- And more!