Millennium Systems International is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to provide the beauty and wellness industry with forward-thinking, powerful management software and vital tools. We’ve built a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to educate salon and spa owners on how to sustain success. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. Millennium Systems International is honored to have been named one of New Jersey's Top Workplaces for 2022-24! We are currently searching for a Sales Development Representative to complement our Sales and Marketing Department.

About the Role:  

Do you have what it takes to be the best of the best? Do you thrive on achieving goals? We’re looking for a go-getter who is HUNGRY to be successful and grow within a fast-paced, growing company. SDRs are the driving force behind MSI’s market expansion. You’ll strategically prospect & engage with potential customers to create new sales opportunities for our Sales Team. In this role, you’ll receive hands-on training and mentorship, with an emphasis on strategic selling methodology. This position is a great way for individuals to gain in-depth sales experience in a rapidly growing SaaS company. 

As an SDR, you will be the first point of contact for new prospects, and you will have the chance to actively manage both inbound and outbound activities. If you want to be part of an innovative and dominating team that is growing quickly, while launching your sales career in the process, we’d love to hear from you! 

Responsibilities: 

  • Qualifying inbound and outbound leads to discover their business priorities and challenges and offer relevant M.S.I products 
  • Apply knowledge of Millennium Systems International’s offerings, market and trends to uncover new sales opportunities 
  • Prospect new customers by leveraging leads in Salesforce and creating new leads through targeted outreach 
  • Creating interest and demand through cold emailing, emailing, purchased lists, and industry online directories 
  • Research accounts, identify and build relationships with key decision makers and generate interest 
  • Work closely with Account Executives to improve deal flow and grow pipeline 
  • Develop and qualify inbound and outbound leads for the US region 
  • Perform outbound prospecting via a high level of cold calling activities 
  • Manage your activity to achieve a quarterly sales pipeline/sales meeting quota 
  • Regularly achieve or exceed set targets for qualified opportunity generation monthly 
  • Provide baseline research within targeted accounts to identify key contacts and critical account information before a prospecting call 
  • Work across the sales technology stack and maintain accurate activity, pipeline and contact records in Salesforce 

About you:  

  • Committed to a career in sales–you've experienced or researched what it takes to make it 
  • Self-starter who is naturally curious and excited to learn about new technologies 
  • Analytical problem solver 
  • Not afraid to aim high and raise the bar 
  • Open & honest communicator 
  • Thrives off routine 
  • Well-organized, self-motivated, ambitious, and driven by success 
  • Technically adept 
  • Motivated & organized 
  • Exceptional communication abilities, both written and verbal 
  • Friendly, approachable personality 
  • Stoked about having an impact on a growing, fast-paced company! 
  • Constantly strive for improvement by actively engaging in coaching and training with your manager and peers 
  • Be recognized and rewarded for exceeding daily, weekly, and monthly goals, knowing that you are responsible for your own success 
  • Expertly navigate the beauty and wellness space with the goal of continuing your personal and professional growth 
  • Team player with a strong ability to self-start and work to deadlines 

Requirements: 

  • Passion for customer-facing roles  
  • Experience working at a restaurant, front desk, or other service-oriented role 
  • Excellent interpersonal, written and verbal communication skills 
  • Ability to conceptualize and explain complex concepts in a clear and compelling way 
  • Ability to multi-task, prioritize and manage time effectively and independently 
  • Ability to overcome objections through product and industry knowledge 
  • Knowledge of the Beauty, Salon, Spa or Clinic Industries a plus 
  • High volume cold calling center experience a plus 
  • Proficiency in Microsoft Office and Salesforce.com is a plus 
  • Bi-lingual is a plus 

We offer: 

Paid Time Off (PTO) and Holidays
Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day! Plus, you’ll enjoy ten (10) paid holidays throughout 2025, along with five (5) paid sick days and one (1) personal day—because we believe in taking care of you!

Medical, Dental, and Vision Benefits
Your well-being is a priority! We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly. It's all about making sure you stay healthy, happy, and well-cared for.

Life Insurance
Peace of mind for you and your loved ones! We provide Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even better? Millennium Systems International fully covers the entire cost—100% on us!

Long-Term and Short-Term Disability Insurance
Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance.  And we’ve got your back—Millennium Systems International covers the full cost of Long-Term Disability at 100%.

401(k) Retirement Plan
Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. When you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe Harbor plan. It’s our way of helping you build a brighter tomorrow.\

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