Incsub is looking for some people to work from home doing email support!
WordPress Support Specialist at Incsub
We’re looking for a person available to work on the following schedule:
- 1:00 pm – 9:00 pm UTC
RESPONSIBILITIES
The role will involve:
- Providing support by email to our Edublogs and CampusPress customers.
- Assisting with and solving all manner of WordPress questions, with style!
- Contributing to testing and QA with updates to WordPress core, plugins, and themes.
- Coordinating with developers over bugs, features and cool new stuff.
- Being an active part of the Incsub team.
Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!
QUALIFICATIONS
Requirements:
- Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
- Experience in WordPress Multisite Networks
- Amazingly great communication skills
- Impressive response times, typing speed (it matters)
- Interpersonal skills, including the power to swiftly build rapport with both current and potential customers
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Enjoy collaborating with others, and don’t back down from a challenge
- Love people and love yourself!
We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.
