Check out this $5,000/month work-from-home job with no phone calls or degree required.
It's the IT Support Specialist position at Calm, a software company that produces meditation products.
Here are the job details:
Links:
What You'll Do:
- Take ownership of IT support requests, triaging and escalating as needed
- Provide technical support to staff for Mac, Windows, Chrome and mobile devices
- Manage access control for a wide variety of SaaS and On-Premise applications
- Advocate for end users, ensuring nobody suffers in silence.
- Learn our internal tools and systems, documenting new ones as they arrive.
- Ship and receive equipment for new hires and other employees
- Be on call from time to time for special deployments or systems updates
- Become a reliable go-to resource on the team for any technical support issues
Qualifications:
- Strong communicator, both written and verbal
- Enthusiastic about helping people, with a friendly and reassuring demeanor
- A critical thinker, good at troubleshooting technical problems
- Experienced in solving hardware and software problems with Apple products including desktops, laptops, and tablets
- Familiar with ticketing systems in an enterprise environment, such as Jira, Asana, Zendesk, etc
- Used to working with a broad variety of cloud based technologies, such as:
- Google Workspace
- Okta
- Slack
- Zoom
Preferred:
- Experience supporting aExperience supporting in-office IT systems, such as networks or video conferencing
- Familiar with automation tools such as Bettercloud, Zapier, or Okta Workflows
- Experience working in data sensitive environments, such as HIPAA or HiTrust
Benefits/Compensation:
- According to Glassdoor estimates, you might expect around $60,000/year.
- You can check out their benefits here.
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