Community Advocate at Alley
What you'll do:
Qualifications:
- You have experience helping customers use products effectively
- You are a skilled written and verbal communicator, who can translate technical information to non-technical users
- You have experience with building processes from scratch, measuring progress towards goals, and iterating on goals based on feedback from clients/stakeholders
- You have a highly empathetic, transparent, and curious mindset that informs everything you do
- You are excited to learn, experiment, and take risks
- You are adept at rapidly adapting and responding to changes in environment and priorities
Bonus Points:
- You have experience working with user communities
- You have worked with media publishers and journalists and/or are knowledgeable about the industry
- You have experience with SaaS products
Benefits/Compensation:
- Competitive salaries – We recognize several levels of career progression for Community Advocates and tie compensation to those levels corresponding to their seniority and experience. We are currently searching for a Community Advocate candidate to join us with a base salary starting at $70k, $80k, or $95k. If you consider yourself to be at a higher level, we still encourage you to apply and can discuss additional opportunities with you!
- Medical, dental and vision benefits
- 401k with company matching
- Profit sharing
- Monthly lunch allowance
- Flexible time off policy
- Remote first – We are a fully distributed company, meaning we don’t have a set work location. Team members can choose to work from home or from a co-working space. We’ll furnish your home office or rent you a co-working space.
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