Urgently Hiring! Hilton Work-From-Home Jobs No Degree Computer Provided Paid Training 2022

If you want to work from home with lots of nice perks, Hilton, a resort and hotel company, is hiring right now for the Remote Sales and Customer Service Rep positions.

Here are some more details:

• Hilton jobs page
• Employee reviews

What You'll Do:

• Deliver excellent service and respond in a friendly, timely, and consultative manner using discovery principles to uncover the customer needs and matching to the appropriate Hilton offering or solution.
• Develop an understanding of Hilton and partner offerings (e.g. timeshares, credit card, etc.), and utilize that knowledge to maximize revenue through consultative selling.
• Demonstrate proficiency and meet specific daily sales and service goals and metrics.
• Appropriately acknowledge service failures, handle escalated problems, and identify service recovery options to maintain customer loyalty.
• Be receptive to feedback and quickly apply performance improvement recommendations.

Equipment (you must provide):

• Computer Monitor
• Surge protector
• High speed wired internet service of 10 mbps or higher (WiFi is not permitted)
• Personal Phone Number/Smartphone

About You:

• Think and act independently, use good judgment, and build rapport with customers.
• Take initiative, ownership, and are accountable.
• Can influence customers with a positive and high-energy!
• Accountable for downtime related to technology issues and report outages in a timely manner.
• Provide a quiet work environment or home office, free from noise and distractions for your entire shift and be self-motivated.
• Attendance and active participation in virtual training sessions is required, including timely and 100% completion of self-paced training modules.

Compensation/Benefits:

• Estimated $15+/hour
• Best-in-class PTO
• Travel discounts
• Health & welfare benefit plans
• Debt-free education
• Retirement savings program
• Employee stock purchase plan
• Mental wellness support
• Flexible schedules

More info about their benefits here.

Required Qualifications:

• High School Diploma/GED
• Three (3) years of steady job experience in a consultative customer service oriented and/or sales role
• One (1) year of successfully meeting specific metrics/goals in a performance driven role, including high customer satisfaction scores, negotiating, overcoming objections, and/or upselling and cross-selling
• Excellent verbal and written English communication skills and active listening skills
• Can set up job related computer equipment, run various computer programs, troubleshoot, and fix issues independently

Preferred Qualifications:

• For work-at-home positions, have previously held a work-at-home job
• Experience with virtual training, which required completing self-paced modules
• Prior experience in the hospitality industry

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