If you want to work from home with lots of nice perks, Hilton, a resort and hotel company, is hiring right now for the Remote Sales and Customer Service Rep positions.

Here are some more details:

What You'll Do:

  • Deliver excellent service and respond in a friendly, timely, and consultative manner using discovery principles to uncover the customer needs and matching to the appropriate Hilton offering or solution.
  • Develop an understanding of Hilton and partner offerings (e.g. timeshares, credit card, etc.), and utilize that knowledge to maximize revenue through consultative selling.
  • Demonstrate proficiency and meet specific daily sales and service goals and metrics.
  • Appropriately acknowledge service failures, handle escalated problems, and identify service recovery options to maintain customer loyalty.
  • Be receptive to feedback and quickly apply performance improvement recommendations.

Equipment (you must provide):

  • Computer Monitor
  • Surge protector
  • High speed wired internet service of 10 mbps or higher (WiFi is not permitted)
  • Personal Phone Number/Smartphone

About You:

  • Think and act independently, use good judgment, and build rapport with customers.
  • Take initiative, ownership, and are accountable.
  • Can influence customers with a positive and high-energy!
  • Accountable for downtime related to technology issues and report outages in a timely manner.
  • Provide a quiet work environment or home office, free from noise and distractions for your entire shift and be self-motivated.
  • Attendance and active participation in virtual training sessions is required, including timely and 100% completion of self-paced training modules.

Compensation/Benefits:

  • Estimated $15+/hour
  • Best-in-class PTO
  • Travel discounts
  • Health & welfare benefit plans
  • Debt-free education
  • Retirement savings program
  • Employee stock purchase plan
  • Mental wellness support
  • Flexible schedules

More info about their benefits here.

Required Qualifications:

  • High School Diploma/GED
  • Three (3) years of steady job experience in a consultative customer service oriented and/or sales role
  • One (1) year of successfully meeting specific metrics/goals in a performance driven role, including high customer satisfaction scores, negotiating, overcoming objections, and/or upselling and cross-selling
  • Excellent verbal and written English communication skills and active listening skills
  • Can set up job related computer equipment, run various computer programs, troubleshoot, and fix issues independently

Preferred Qualifications:

  • For work-at-home positions, have previously held a work-at-home job
  • Experience with virtual training, which required completing self-paced modules
  • Prior experience in the hospitality industry

Also, check out:

New Work-From-Home Jobs Available Right Now

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Justin Bryant
I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

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