Labcorp is seeking to add an Error Processing Billing Specialist in our Subsidiary – Revenue Cycle Management Division!  This individual will be primarily responsible for obtaining essential data to ensure clean medical claim submissions. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and laboratory teams) to serve our patient and client needs. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.Â
Error Processing Billing Specialist, Subsidiary Billing – REMOTE
Pay range: $15.75 – $18.50/hour or State/Local minimum wage if higher
Schedule: Mon – Fri, 8am-5pm (flexibility to work any U.S-based time zone on a team that works asynchronously)
RESPONSIBILITIES:
- Interacts with clients, insurance companies and patients to verify billing information is complete and accurate ​
- Be well-versed in all processes and policies to respond clearly to client phone and e-mail inquiriesÂ
- Research accounts for adequate insurance billing informationÂ
- Completes timely and accurate submission of claims to insurance companies and patients to ensure timely reimbursementÂ
- Responsible for documenting account activity, updating patient and claim informationÂ
- Identifies issues and suggest potential improvementsÂ
- Collaborates with your team and to develop best practices to ensure we are providing the best service and experience to all customersÂ
- As needed, communicate via telephone with clients, professionally and concisely.Â
- Participates in projects that extend beyond your day to day to stretch you to think outside the boxÂ
REQUIREMENTS:
- High School Diploma or equivalent is requiredÂ
- 1 year+ of proven customer service or client facing experience, i.e., retail; call center; health insurance claims processing experience is strongly preferredÂ
- Revenue Cycle Management (RCM)/insurance billing experience is strongly preferredÂ
- Experience with Windows-based systems is requiredÂ
- Xifin, CRM applications (i.e. Salesforce) is preferredÂ
- Bilingual Spanish is a plusÂ
- Concise and professional verbal communication skills to interact with clients, team members and management via various methods, i.e., telephone, email and virtually.Â
- Detail oriented with good organizational skillsÂ
- Ability to multitask within multiple systemsÂ
- Adaptable with changing duties, following an SOP but able to problem solve and deviate as required by specific requestsÂ
- Ability to manage time and tasks independently while working under minimal supervisionÂ
- Professional and courteous email communicationÂ
- Possess a strong work ethic and commitment to improving patients’ livesÂ
- Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environmentÂ
Remote Work requirements
- Dedicated work from home space Â
- Internet download speed of at least 50 megabytes per second Â
Application Window Closes: 4-21-2025
Pay Range: $15.75 – $18.50/hour (State minimum wages apply if higher)
Shift: Schedule: Mon – Fri, 8am-5pm (flexibility to work any U.S-based time zone on a team that works asynchronously)
All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
