Make $300/day with the 3 best no experience work from home jobs hiring now!
Customer Solutions Specialist at Aweber
We're currently hiring for remote team members in the following states: DC, DE, GA, MA, MD, NJ, NY, OH, PA, SC, UT, and VA. #BI-Remote
We are looking for an exceptional communicator who loves building and nurturing relationships that enhance the lives of each creator and small business owner that make up our community of amazing AWeber customers. By helping people understand how AWeber’s features can meet each of their unique needs, you will positively impact the lives of both seasoned marketers, and those folks just beginning their marketing journey.
As our Customer Solutions Specialist, you'll be responsible for working variable days including some weekend days (you'll receive your schedule at least a month in advance) on the Second Shift (1PM-10PM EST).
You will offer support over multiple channels, including livechat, email, phone, and social media platforms. Through troubleshooting, providing product education, and relaying marketing best practices you’ll be partnering with our customers so that they can successfully grow their businesses. Additionally, you’ll find yourself working on special projects and collaborating with fellow team members across the company with the ultimate goal of improving the customer experience.
To thrive as a CS specialist you will take initiative and partner with our customers by proactively educating on best practices, bubbling up suggestions for new product features, and advocating for process enhancements in the CS department. Any knowledge of marketing technologies such as social media, landing pages, or email platforms will really make you stand out! You are also a leader who inspires others by your passion and investment in our customer’s success.
Our customers are the foundation and lifeblood of our business. They are the reason we get up each day – to create awesome products and provide stellar customer service.
AWeber Benefits:
- 100% Remote – we're not going back to the office and here's why.
- Strong culture that supports flexibility, entrepreneurialism, and collaboration. Think we should be doing something different? Share your feedback! We’re looking for you to add your AWesomeness to our culture.
- We have some other pretty cool benefits to make your life easier:
- 100% Company Paid PPO medical, dental, vision insurance (spousal and domestic partner benefits available).
- 4-7 weeks of paid time off and holidays (based on tenure).
- 4 week paid sabbatical (based on tenure).
- 401K retirement plan with 4% company match.
- Company Profit Share.
- Home office equipment and internet stipend.
- Tuition reimbursement, conferences, and learning opportunities.
- Gym Memberships Reimbursement.
- Company Paid Short Term Disability Insurance.
- Company Paid Life Insurance.
- Additional Supplemental Benefits (Long Term Disability, Critical Illness, and Additional Life Insurance).
Links:
Customer Support Rep at LeadSimple
Expectations for your first 90 days:
- Displays product and understanding of client needs. Actively using canny to communicate specific engineering support tickets at 30 days.
- Is actively providing inbound support to clients, evaluating the need to create tickets and passing on appropriate issues/request to internal depts at 60 days.
- Receives top CSAT Scores within 60 days.
- Is recommending service and product enhancements to improve sales opportunities at 90 days.
A day in the life of…
- Track customer requests and effectively communicate the details to our internal teams
- Manage performance metrics for response times within standard
- Resolve customer issues efficiently and communicate in a clear and concise manner
- Demonstrate clear knowledge of our product to clients
- Continuously update educational resources documentation
- Recommend service and product enhancement by providing actionable insights
- Collaborate and provide value in team meetings
- Develop skills necessary to manage a high volume of client implementation projects
- Consult with and build custom software solutions for our clients
Perks:
- Monthly Friday Free Day
- Company Holidays
- Paid Time Off (in addition to the above)
- Monthly Healthcare Allowance
- Yearly Vacation Allowance
- Fun and outcome driven work environment with a smart, hard working team
- Location independence
- Mission driven company and values-based culture
Please only apply if you:
- Embrace learning new technology
- Learn fast
- Communicate crisply
- Proactively seek solutions
- Own the outcome
- Embody emotional maturity
- Bring an optimistic “can do” attitude
- Supply your own internet and smartphone
- [0+ Experience in…]
- Have B2B SaaS experience (preferred)
Links:
Business Development Rep at GitLab
This position is 100% remote.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR), to join our growing Revenue Marketing team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for the GitLab’s Sales organization. Our BDRs come from a diverse background many have worked closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you'll do in this role
- Effectively execute outbound prospecting initiatives
- Conduct high-level discovery conversations in target accounts
- Meet or exceed BDR sourced Sales Accepted Opportunity (SAO) volume targets
- Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
- Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
- Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory using Outreach.io
- Manage, track, and report on all activities and results using Salesforce
- Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager
- Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events
- Attend field marketing events to engage with participants identify opportunities, and to schedule meetings
- Act as a mentor for new BDR hires in helping them navigate their key accounts
- Work in collaboration with Digital Marketing to develop targeted marketing tactics against your assigned target accounts
- Actively partners with the Sales Team to strategically prospect in their respective territories.
We're looking for
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- Meet or exceed daily, weekly and monthly KPIs
- A self-starter with a track record of successful, credible achievements
- You share our values, and work in accordance with those values
- Knowledge of business process, roles, and organizational structure
- Determined personality with a desire to grow and win
- Passionate about being a part of GitLab’s journey
- Proficient in using Salesforce and LinkedIn Sales Navigator
- Previous tech industry experience or experience in sales development, marketing and/or sales is a plus
- Globally we require excellent written and spoken English which is our company language
Colorado/Washington pay range
$49,900—$88,200 USD
California/New York/New Jersey pay range
$49,900—$88,200 USD