Sticker Mule is looking to fill some work from home jobs hiring worldwide with no phone calls!

Customer Support Agent

Why you'll like working here:
1. Customers love our service and tell us all the time!
2. We offer flexibility in your work day.
3. We work at a sustainable pace to foster a non-stressful work environment.

Job description
You'll be responsible for providing Sticker Mule customers with world-class customer support. We deliver fast, reliable, and efficient service. We only offer support via email and social media, so you must have outstanding writing skills. You'll respond to customer inquiries in a clear, concise, and comprehensive manner.

Responsibilities
1. Respond to customers via email using a conversational and helpful tone.
2. Propose edits and additions to FAQs and internal knowledge base.
3. Suggest opportunities for our product team to make our customers happy.
4. Offer ideas to improve the quality and efficiency of our customer service operation.

Requirements
1. 1+ years experience in a Customer Support role
2. Exceptional writing skills
3. Experience working remotely

Hours
12pm-8pm MST
Monday – Friday

OR

8am-8pm MST

This position works on a rotating two-week schedule as follows:

Week 1: Monday, Tuesday, Friday, Saturday

Week 2: Sunday, Wednesday, Thursday

Pay & benefits
1. $22-$23.54/hr
2. 401k plan with 4% employer match
3. Health & dental insurance
4. 4 weeks paid vacation
5. $500 signing bonus
6. Work from home

Production Artist

Job description

The production artist assists in the creation of proofs and production artwork to ensure timely and accurate artwork preparation.

Work performed

1. Assists the proofing team in the creation of proofs and production artwork.

2. Monitors the artwork backlog to maintain fast turnaround.

3. Responds to questions from the proofing team regarding complicated artwork tasks.

4. Communicates with customers during the proofing process as necessary.

5. Handles priority proofing tasks as requested by customer service.

6. Manually fixes artwork when necessary.

7. Addresses all artwork-related customer inquiries and complaints.

8. Identifies and recommends opportunities to improve the proofing process.

Requirements

1. Expert in Adobe Illustrator and Photoshop

2. Excellent written communication skills

3. Based in the US

Hours

8am to 8pm MT

This position works on a rotating two-week schedule as follows:

Week 1: Sunday, Wednesday, Thursday

Week 2: Monday, Tuesday, Friday, Saturday

Compensation

1. $24/hr + based on experience

2. Health & dental insurance

3. Work from home

4. $500 signing bonus

5. 401k plan with employer match up 4%