Get $500 upfront and $188/day working from home with no phone calls!

Customer Support Agent at Sticker Mule

Job description
You'll be responsible for providing Sticker Mule customers with world-class customer support. We deliver fast, reliable, and efficient service. We only offer support via email and social media, so you must have outstanding writing skills. You'll respond to customer inquiries in a clear, concise, and comprehensive manner.

Responsibilities
1. Respond to customers via email using a conversational and helpful tone.
2. Propose edits and additions to FAQs and internal knowledge base.
3. Suggest opportunities for our product team to make our customers happy.
4. Offer ideas to improve the quality and efficiency of our customer service operation.

Requirements
1. 1+ years experience in a Customer Support role
2. Exceptional writing skills
3. Experience working remotely

Hours
12pm-8pm MST
Monday – Friday

Pay & benefits
1. $23.54/hr
2. 401k plan with 4% employer match
3. Health & dental insurance
4. 4 weeks paid vacation
5. $500 signing bonus
6. Work from home

Sales Chat Specialist at Site123

Requirements:

• Experience and understanding of the website building field.
• Proven Experience of sales / customer service in general and via live chat.
• Excellent communication, analytical, listening and organizational skills.
• Excellent customer service skills and great enthusiasm for helping customers.
• Excellent time management skills, attention to detail and the ability to multi task.
• Knowledgeable of social media applications, such as Facebook, LinkedIn, Twitter, etc. Competent in MS office and web browser environments.
• English level – Fluent/Native. Availability to work during standard working hours and days in the U.S.
• A team player with excellent communication skills.

Advantages:

• Additional languages.
• Knowledge of HTML and CSS.
• Experience with other website builder platforms.

Responsibilities:

• Provide a positive customer experience for our customers.
• Provide prices and increase sales through chat (and also e-mail).
• Build customer relationships as part of the sales process.