Are you looking for a new role where you can explore a specialized industry? Are you excellent at communicating over the phone, on video, and via email? Are you results-driven? If so, working on 401(k) plan compliance and administration at Nova 401(k) Associates may be the career path for you.
Nova 401(k) Associates is looking to fill a fully remote position within our plan terminations department. This role is perfect for you if you are a problem-solver who enjoys communicating with customers. Although welcome, industry experience is not necessary, and paid training will be provided. The position offers a 37.5 work week and includes a competitive benefits package including health insurance and paid time off.
Nova 401(k) Associates is a rapidly growing national third-party administration firm providing administrative services to companies sponsoring 401(k), pension, and other qualified retirement plans. We have a nationally recognized sales team allowing us to grow continuously and provide advancement opportunities for our professionals.
Job Responsibilities (after paid training period):
- Development of a working knowledge of qualified retirement plan termination procedures
- Answer questions over the phone or via email
- Work with clients who are terminating their 401(k) plan
- Coordinate with retirement partners to ensure a smooth and timely plan termination
- Perform other related duties as required
Qualifications:
- Bachelor’s degree
- Self-motivated and disciplined
- Excellent written and verbal communication skills
- Excellent organizational skills
- Ability to work in a team environment
- Flexibility, adaptability, and excellent multi-tasking skills
- Prior customer service experience a plus
- Coachable and committed to professional development
- Comfortable with communicating with clients and advisors in a variety of media including: Microsoft Teams Meetings, conference calls, one-on-one phone calls, and email
Salary and Benefits:
- Salary Range – $50,000 – $60,000 (depending on experience, education, and skills)
- Medical, dental, disability, and life insurance
- Short-term and long-term disability insurance
- 401(k) with employer match
- 14 days of paid time off
Other Information:
- Start date – As soon as possible (we support you giving your current employer two weeks’ notice)
- Bi-weekly pay cycle
