What is Roadie?
Roadie is a crowdsourced, same-day delivery platform owned by UPS that connects businesses and individuals with independent drivers to transport goods locally. Unlike traditional courier services, Roadie utilizes drivers already heading in the right direction, allowing for flexible, gig-based delivery of items ranging from small packages to large, oversized goods.
Benefits & Perks
- Competitive total rewards package
- 100% company-paid health insurance for yourself
- 401(k) with company match
- Tuition & student loan repayment assistance- yes, we’ll contribute directly to your student loans!
- Remote-first environment
- Generous PTO
- An inclusive family leave policy that supports all new parents
- Paid Wellness Days in addition to Company holidays
- Monthly WFH stipend
- Paid sabbatical leave- tenured Roadies are given extra time to unplug, rest, and explore
- The technology you need to get the job done
Employee Benefit Feedback:
Glassdoor benefits rating: 4.4 out of 5 stars (2026)
You have to be careful to separate employee vs driver reviews.
Benefits are typically something you would only get as a full-time employee.
That being said, most of the feedback from employees is great when it comes to Roadie's benefits.
Overall Employee Experience
Glassdoor rating: 3.1 out of 5 stars (2026)
Indeed rating: 2.9 out of 5 stars (2026)
The full-time experience at Roadie is mixed — and highly team-dependent.
Culture: The stronger reviews describe a flexible, low-pretension environment. Employees point to a culture that “encourages you to be yourself” and remote work that supports genuine work-life balance. The numbers back this up: work-life balance sits at 4.2/5 and diversity & inclusion at 4.0/5 — both above average.
Management: This is where things get inconsistent. One reviewer called it the best management they'd experienced. Another described leaders as toxic and unreceptive to feedback. That kind of spread typically means your day-to-day reality depends heavily on which team and manager you land under — not on any company-wide standard.
Growth & Career Path: Opportunity exists, but it's uneven. Some employees cite real room to grow; others say advancement is more about politics than performance. Roadie likely works better for someone comfortable navigating ambiguity than someone who wants a clear, structured promotion track.
Pace & Stability: Reviews suggest a company still adjusting post-UPS acquisition — faster-moving, more corporate than it used to be. That's energizing if you like building in motion. It's friction if you want clean processes and predictable leadership.
Bottom line: Roadie's strongest suits are flexibility, remote culture, and pockets of solid team culture. Its weakest are management consistency and career path clarity. It's not universally great or bad — it's a place where the right team makes it work, and the wrong one makes it rough.
For your interview, that means one thing: dig into the team. Ask directly about management style, how decisions get made, and how career growth actually works in that specific org. At Roadie, the team is probably the whole ballgame.
Interview Feedback
On Glassdoor, they have an average difficulty score and a mixed experience. (2026)
35% had a positive interview experience, while 45% had a negative one, and 20% claiming it was neutral. (2026)
According to reviews, the interview process at Roadie is generally straightforward and not particularly intense — but the experience varies enough by role and recruiter that it's worth knowing what to expect.
Process & Structure Most roles follow a similar pattern: online application, a recruiter phone screen, one or two rounds with the hiring manager, and occasionally a final panel or technical round. The recruiter screen tends to run under 30 minutes. Technical roles may include a coding challenge (Data Scientists reportedly get a CodeSignal test without much warning, so practice that format ahead of time). For SRE/DevOps, it was a five-panel interview with no coding — just experience-based and scenario questions.
Difficulty: Most candidates rated the interviews as easy to average. Questions are largely resume-based and situational — think “walk me through your background” and “how would you handle X scenario.” Don't expect brain teasers or deep technical grilling unless you're in an explicitly technical role.
Recruiter & Communication Issues: This is the most consistent complaint. Multiple candidates described a disconnect between what hiring managers told them directly and what they heard back from recruiters afterward. One candidate was told face-to-face they were moving to the next round — then received the opposite news through the recruiter. Another noted that the recruiter appeared to be reading their resume for the first time mid-call. If communication and follow-through matter to you, go in with tempered expectations and follow up proactively.
Culture Signals in the Interview: Earlier reviews (2021–2022) flag some unusual interview questions — one customer service candidate was asked about their favorite curse word and how they'd feel about a sex toy on a remote-controlled car in the office. That may reflect an older, pre-UPS culture that has since shifted toward something more corporate, but it's worth noting that the tone was notably casual at one point.
Overall Vibe: Interviewers are generally described as personable and low-pressure. The bigger risk isn't a hard interview — it's a disorganized process. A few candidates felt the role requirements weren't well-communicated upfront, and rejection came without much transparency.
What to do with this: Come prepared with your background story and a few situational examples. For technical roles, don't skip coding prep even if the job description doesn't emphasize it. And if a hiring manager tells you something encouraging, don't assume the recruiter has the same information — follow up directly and get clarity in writing where you can.